just found the log file horizon.log on the data-va and when i un entitle the group and then re entitle it i get the following error for 124 users
28 May 2013 11:27:02,627 [com.vmware.horizon.provisioning.engine.ProvisioningEngineImpl] (Timer-1) (ProvisioningDaemon) ERROR: Could not provision. Value is missing for required attribute COS for user 350
28 May 2013 11:27:02,628 [com.vmware.horizon.provisioning.engine.ProvisioningDaemon] (Timer-1) (ProvisioningDaemon) ERROR: Provisioning daemon: Failed to provision user: 350 for resource uuid: 41952611-0b2f-4a92-9feb-6f730b66efa6
i have entitled them with the default cos which i have done for another group and that worked ok. Is the COS the issue or the user?